Sky q sound problems It only happens when using sky. These dropouts can happen for a variety of reasons, including HDMI handshake issues, incorrect settings, or connection problems. Initial set up is: TV (One Connect) - Soundbar via eARC HDMI ports Mar 18, 2018 · Hi, Not sure this is the best forum for this post but plenty of others like it appear here! So, I have recently setup the JBL 9. Sky Q, Sky Glass, Sky Stream, A Smart TV or a mobile/pc before the community can start to help. Turned box off/on is the okay for a few hours and then is out of sync again. Leave the box and connected devices off for a few minutes. no sound and had to completely reboot Jun 16, 2025 · The sound keeps dropping out every few minutes on all programs on my Skye box. I bought my Frame on the basis it was of the quality Aug 7, 2025 · wrote: We had a internet sky outage in Aberdeenshire Seems a coincidence. How to fix sound problems on your Sky Stream puck, including sound out of sync. The only way to solve the problem is to unplug it cutting mains power and restarting the system - this losing 3/4 minutes each time (rather irritating when watching live TV). Audio dropouts on the Sky Q box can be frustrating, but there are several potential solutions to help resolve the issue. Dec 31, 2024 · No sound, randomly just went on the main sky Q box. Solution download latest version of Sky Q software and let the system update. Try again later to see if the problem's fixed. It happens on all Sky channels. Why? If you've only got a sound problem on one channel, there's probably an issue with the broadcast rather than your Sky box. In the past month or so, when changing from a HD channel to a SD (standard def) channel, I suddenly lose sound altogether. Jan 11, 2023 · Joined the Fluid Viewing revolution? Get the most from your new box with these handy Sky Q tips, shortcuts and hidden features. Nov 6, 2017 · Question Sky Q - Multiroom Problem biggiegc Nov 6, 2017 multiroom sky sky (company) sky q sky uk limited 1 2 Next Have the same issue with the Beam, and sky Q mini. On the Sky Q box, go to Settings > Setup > Audio Visual and set HDMI Control to OFF. Mar 14, 2016 · The volume of my Sky Q box is lower than my other sources, the latest version of the Sky Q software (I don't recall seeing the option there before) looks to have a volume offset to increase the volume level of the box. This had been reported previously. Switch your devices How to fix sound problems on your Sky+ box. Nov 26, 2023 · Sky Glass TV is a popular brand of televisions that offers a wide range of features and high-quality display. When Sky Q audio is switched to Dolby Digital or Dobly Digital Plus, cent Oct 27, 2024 · My Sky Q box has twice stopped working correctly. I've tried changing the audio output settings between Feb 16, 2025 · In the last few days or so the sound quality on my sky q box has become very poor - it has lost its quality and is very tinny. So does that mean the only way to watch Sky with the voices in sync with the picture is with the Dolby turned off. I thought I would post a message detailing how I seem to have resolved my voice sync issues when I purchased a new Samsung Q800b soundbar to go with my Samsung QN95a (also new), Sky Q box and Xbox One S. 4 surround system directly from Samsung. I have read other forums including the Sky one where others are complaining including those on the Sky Q box. Your Sky Q box is a sophisticated piece of technology, but like all devices, it can occasionally encounter hiccups Information and troubleshooting for Sky Q sound problems. Jul 7, 2023 · I have changed Sky setting, Sonos Setting and Samsung settings and sound still drops for a split second randomly. Distorted sound - If your sound is distorted or unusually high-pitched, follow these step-by-step instructions In this informative video, we will guide you through the troubleshooting process for resolving issues with the volume control on your Sky Q remote. Haven't changed settings. What I have noticed is that it doesn't happen on 2. May 5, 2022 · Literally only ever had this problem since sky q box was installed last week? The fact its only an issue since sky was installed suggests the sky box has something extra picture or audio wise which is causing the issue, something inbuilt apps or the youview box didn't? 1 day ago · wrote: The cable for the sky mini box has become dangerous Cables rarely become 'dangerous' on their own. Still nothing? Press the volume buttons on your TV remote instead. My Sky Q is working fine. The issue is: when switching inputs on the amp, say from watching Sky Q to Having problems with your Sky+ box or Sky Q box? First try to reset it with these simple steps. Any other ideas please? Aug 7, 2025 · Intermittent sound on sky q after sky outage Mar 6, 2017 · AV has always been set on auto r. It is even worse on recorded programmes. And we have checked the . If you are experiencing difficulties with Jan 21, 2025 · I have Sky Q connected to a Sonos system. Last month I purchased HW-Q90R 7. On sky q audio visual settings I have selected normal for HDMI as soundbar is connected to tv by optical. So much for the surround sound promised by Samsung. Sky Q is connected to the soundbar. Set HDMI output to Dolby Digital Plus on the Sky Q box connected to the Arc and get full 5. Only problem is Sky Q to the TV via HDMI which when set to "Dolby Digital" has no sound. Didn't do it previously. Switch your devices Jan 7, 2004 · On 13 September I returned to Sky with a good deal on Sky Q. The sound from Sky is Jul 18, 2019 · Connection problems We love the way Sky Q mini boxes get TV to every room in your house and boost your Wi-Fi at the same time, but they don't always work as advertised. Aug 7, 2025 · Was this discussion not helpful? No problem. Apr 22, 2023 · I have connected all devices including sky q to my tv. Don't worry if some channels, adverts, or programmes are louder or quieter than usual. Jun 7, 2025 · Over the last few weeks, a problem has started occurring with my Sky Q where I get no video/sound output from the Sky Q box (my TV says "no signal"). learn how to troubleshoot and fix common sky q problems, such as box turning on at night, mini box not updating, sound without video, and more. If you've only got a sound problem on one channel, there's probably an issue with the broadcast rather than your Sky box. Under optical settings have selected Dolby Digital Feb 19, 2024 · Having issues with intermittent sound problems with the Sonos Arc and Q, mainly happens when using the apps (YouTube, Prime Video etc. This started about a week ago but still occurs even after I have reset the Sky Q box, changed HDMI port/cable and changed the sound settings for both the box and my TV. I’ll be watching a programme on Sky or a recording and the picture on the TV will switch from Sky on HDMI4 to TV. ) with YouTube it's when the video is switching to an advert or advert going back to the video sound will stop coming through, I either have to go back to the YouTube Home Screen and select the video again or go to the Q homescreen and load YouTube again it also Mar 26, 2025 · Hi @Ashley871 Have you tried rebooting your Q box? To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains. Sound Problems Sky Q. I had Sky Q installed this week and previously I would have my TV volume between 10 and 20 when watching terrestrial or Virgin Media. Jun 6, 2020 · Hi everyone, since upgrading to sky q the sound level is soo low, I run everything through a Yamaha RX-V681 and have the volume preset at -45db which was prefect for me when turning on the tv, it was a great level for the sound from my old sky box and my Xbox 1 Now I have a sky q box my preset Jan 23, 2025 · Q Symphony is selected for sound output. It is connected to Sky Q and a 4k OLED TV. Feb 15, 2025 · In the last few days or so the sound quality on my sky q box has become very poor - it has lost its quality and is very tinny. The TV is fine as I did a sound test but I get no sound through the TV when I use the Sky Q mini using either the TV's internal speaker or through t Feb 19, 2024 · Having issues with intermittent sound problems with the Sonos Arc and Q, mainly happens when using the apps (YouTube, Prime Video etc. This is completely normal. I have only tested this with my Toshiba Regza TV with a Sky Q Min 3 days ago · Yeah, thanks I updated the mini box software and it resolved itself- thanks for responding Apr 9, 2008 · ARC - ought to have the audio 'in sync' with the video image so unless you are adding a delay in the SKY Q box or after the signal leaves the TV there is a problem somewhere onboard the TV. Signs Your Sky Box Is Freezing Purple colouring (or tinge) across the frozen picture on screen. Jan 27, 2019 · I'm writing this to see if anyone has experienced the problems many of us have on the Sky Community Forums. This is the 4th time this has happened and last time took days to come back Jul 20, 2024 · Having issues with intermittent sound problems with the Sonos Arc and Q, mainly happens when using the apps (YouTube, Prime Video etc. net Jan 29, 2007 · Just this week the sound from our SkyQ Mini box has decided to drop out periodically (1-2 secs at a time) Sometimes frequently, other times not often at all. It seems Sky have downgraded their Audio quality or by accident at last software upgrade in the box. May 11, 2020 · Hi. Dec 27, 2023 · The sound on my Sky Q box keeps stuttering/jittering. The sound bar is connect to the tv via ARC (high-speed hdmi cable). I've discovered if you turn off the Dolby on the box it cures the problem. From simple restarts to more advanced reset options, we’ve got you covered. Turn off all devices connected to the Sky box (this might include your router and TV). ) with YouTube it's when the video is switching to an advert or advert going back to the video sound will stop coming through, I either have to go back to the YouTube Home Screen and select the video again or go to the Q homescreen and load YouTube again it also If you're using a soundbar or other home cinema system, make sure it's switched on. 1 cables. If using a soundbar or a home cinema system, try disconnecting your other device and connecting your HDMI cable directly to your Sky Q or Sky Q Mini box instead. I have checked software update and have tr Nov 26, 2008 · Hi Had sky q in a couple of weeks now and all working flawlessly, the only problem I have is the volume. Distorted sound - If your sound is distorted or unusually high-pitched, follow these step-by-step instructions If I use freeview on my TV the sound is great but with my sky Q the sound volume output is low and I have to turn the TV up about 10. 0 content on other channels. ) with YouTube it's when the video is switching to an advert or advert going back to the video sound will stop coming through, I either have to go back to the YouTube Home Screen and select the video again or go to the Q homescreen and load YouTube again it also How to fix sound problems on your Sky+ box. A quick video on how to fix the no audio problem if you are using the YouTube app on Sky Q. Nov 8, 2024 · In last couple of days sound keeps dropping out for a second. Our free view, Amazon, Netflix, itv x, BBC, etc If you have sound problems with your other device, then the issue is likely with your TV rather than your Sky box, and you'll need to contact your manufacturer for more help. If your sound problem is only happening on one recording, just delete the recording and find another Jan 26, 2021 · Hi I watch SKY TV and the streaming channels Netflix and Apple+TV through their Apps through SKY Q 1TB box on my Sony XR-55A90J this is connected to my Home Cinema Receiver a Marantz NR1710. Check both ends of your HDMI or AV cable to make sure it's securely connected to both your TV and your Sky Q box. If that fixes your problem, there is likely an issue with the device you disconnected, and you'll need to contact the manufacturer for more help. What's the problem? If you’re having picture problems on your Sky Q or Sky Q Mini box, this help guide will get you back up and running again. Dec 12, 2023 · Having issues with intermittent sound problems with the Sonos Arc and Q, mainly happens when using the apps (YouTube, Prime Video etc. All the menus are as normal, all systems are connected etc, all ticked. Browse or search to find help, or start a new discussion on Community. Tried everything in the settings of TV and Sky but no improvement. Brand new Tv, Sound Jun 28, 2020 · Full instructions on how to change your Sky Q box resolution are available on Sky’s website. I originally thought this was an issue with the Disney app but does happen on multiple Sky channels. Sep 5, 2024 · This message was authored by neavieneavie Sound problems 05 Sep 202405:34 PM Could anyone tell me why when I've used amazon fire tv stick my sky q remote won't change my sound on the tv Every time I have used fire stick I have to reset my sound any suggestions Thanks May 15, 2020 · Difficult one this. When I'm watching a channel through Sky, however, I now need to turn it up to around 40 and even on that it feels like it's lost its oomph and turned my TV sound quality from a £1,500 set to a £300 one. It sounds obvious, but the first thing to do is try turning the volume up and down using your Sky Q remote. I rewind back a touch press play again and it's back. The problem occurs maybe twice a week, So, when the problem occurs, 2 very slightly different things can happen: Case 1: 1) Turn on the Sky Q box from standby using the remote (LED goes orange Jan 2, 2025 · I keep getting intermittent sound drop-outs when watching programs via the Sky Q 2TB box - every few seconds there's a split second audio dropout, then the TV shows the 'Dolby Atmos' logo when it picks up the sound again. ONCE, when I then returned from the TV apps back to Sky Q (sports) sound returned. Jun 28, 2022 · Hi, new member here. Jul 13, 2024 · How much longer do customers who subscibe to Sky Sports UHD have to endure dreadful sound problems as sound continually drops out on channel 401 UHD , it's shocking has been going on for years and is not fit for purpose It's perfectly ok on other sky sports channels not UHD How on earth can Sky If you have sound problems with your other device, then the issue is likely with your TV rather than your Sky box, and you'll need to contact your manufacturer for more help. I still get surround sound from any streamed content through the Sky Q box. I've had numerous visits from Sky engineers. Like many other subscribers, I get sound dropping out intermittently. Reset your Sky box Turn off your Sky box directly at the mains. Jan 7, 2004 · On 13 September I returned to Sky with a good deal on Sky Q. However, when I try to add into the equation Dolby Digital or Dolby Digital Plus on the SKY Q 2TB box, I get lip sync issues. If you've got sound problems with your Sky Soundbox, follow our Sky Soundbox help guide instead. When switching to tv speaker output, I can increase the volume but this drops to virtually zero when selecting Q symphony. Dec 16, 2022 · Hi all, I've been having an audio related issue with my sonos arc using a Sky Q 1TB box. Is there a way to increase this on the sky q box itself? On my TV level 10 has always been loud enough for most programs but I'm going up to 30 now to hear clearly. Done all the usual things suggested and no luck. What's your sound problem? No sound - No sound on your Sky Q or Sky Q Mini box? These steps will get you back up and running again. Jan 23, 2021 · I have seen that many people have experienced incompatibility between SkyQ and SonosI have a Sonos system - TV Beam, Play 5 (2) and 2*Play1. Don't worry if some channels, adverts, or programmes are louder or quieter than Mar 1, 2025 · Good Afternoon, I wonder if anyone can help with an issue with utilising Dolby Digital + through Sky Q. Mar 25, 2013 · SKY Q Audio - if your TV supports 5. I've reset the box I've swapped the HDMI leads and tried HDMI in a different input. Distorted sound - If your sound is distorted or unusually high-pitched, follow these step-by-step instructions Apr 27, 2012 · Finding that when I turn my TV on and Sky Q Box I get no sound but change it to 1080p on the Sky Q Box and its fine turn it to Uhd 8bit and its fine but turn TV off and on again no sound? Anybody had this wondering if it's the TV or the Sky Q Box. Sound on my TV through normal none sky programmes is fine. Dec 26, 2023 · Recently ive started to have problems with my SkyQ box which is a few years old now Recorded Programmes freeze and the box locks up Sound drop outs, sometimes every couple of seconds TV channels suddenly all show only a black screen. We've just purchased a new Denon DHT-S517 sound bar and sub woofer, connected via HDMI-ARC but when we go to select the Dolby Digital Plus or just Dolby Digital we get no sound. PROBLEM GONE ! Word of warning… updating the Sky Q box means you will need to relink any Sky mini boxes you have and also relink their remotes to Aug 7, 2025 · Was this discussion not helpful? No problem. d or PII Dolby with no problems. ) with YouTube it's when the video is switching to an advert or advert going back to the video sound will stop coming through, I either have to go back to the YouTube Apr 13, 2024 · The SKY Q box is connected directly to the TV and the soundbar is connected via the eARC to the TV, both have very good quality HDMI 2. This infuriating momentary loss of audio would happen every few minutes with live TV, recorded TV or On Demand content, whether outputting sound to the TV using supplied HDMI cable, or via the optical output Setting Up Sky Soundbox What would you like to do? Need help fixing a problem with your Sky Soundbox? See Fixing Sky Soundbox. No sound - No sound on your Sky Q or Sky Q Mini box? These steps will get you back up and running again. Don't worry if some channels, adverts, or programmes are louder or quieter than Dec 27, 2024 · The TV picture and sound are out of sync. Just flicks from plain blue screen & black when I try to watch live tv or any recordings. When switching on in the evening I have had sound but no picture. Lots of DOlby Digital 2. Box is totally unresponsive to any commands via remote or directly on Playing BBC or ITV on Sky Q worked with audio, as did using Netflix or Prime via the TV’s own apps. On sky Q audio setting, if I set to normal all is ok, if I have Dolby digital the problem persists. I have done many of the basic bi Feb 15, 2025 · In the last few days or so the sound quality on my sky q box has become very poor - it has lost its quality and is very tinny. Fixing problems with your Sky Soundbox - whats your problem - problem with sound - no sound or picture in ultra HD [OneHelp Pilot Shared] Jan 27, 2025 · 2 days continuous and few times previously. Mar 10, 2003 · I’ve had an unusual problem with my 8 year old Loewe Bild 7. 1. Have the same issue with the Beam, and sky Q mini. Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains. Jan 29, 2024 · Sound breaking up on main Q box and mini box / multiple channels, perfect most of time but then breaks up / loses sound for a few seconds Dec 26, 2024 · I'm having Lip Sync issues with my Sky Q Box. The only temporary solution I have found to rectify this is to turn off the Sky Q box vi Jul 7, 2023 · I've suddenly got no sound from sky Q. Anyone know why please. The only solution I know off at the moment is the HD Fury Arcana, but it's an expensive way to fix a problem that shouldn't be there in the first place. Four weeks ago I bought a new tv, Panasonic GZ950. The problem is not an amp issue, as many people with different makes of amp are experiencing the same problem. Tried all usual fixes and it's still doing it. I have checked software update and have tr Dec 20, 2023 · The sound quality when watching Sky has recently become poor. Dec 27, 2024 · The TV picture and sound are out of sync. (Signal is absolutely fine) Unable to watch films on sky movie Sep 3, 2021 · Hello folk's Hope you're all well I'm after some assistance if possible. PROBLEM GONE ! Word of warning… updating the Sky Q box means you will need to relink any Sky mini boxes you have and also relink their remotes to May 2, 2024 · Having issues with intermittent sound problems with the Sonos Arc and Q, mainly happens when using the apps (YouTube, Prime Video etc. Still nothing? Try disconnecting your soundbar and connecting your HDMI cable directly to your Sky Q or Sky Q Mini box instead. Previously when watching something like Sky Sports, I would turn to the channel, the Sky box would identify that I had UHD capabilities and give me an option to switch to UHD. Jan 2, 2023 · I had a 4K LG which I have replaced with a Samsung Frame QLED, 4K 2022. I’ve just bought a Samsung Q85R TV In the sales and was intending on buying the Q80R sound bar to match, until I read the blogs about the lip sync problems with Digital and Digital + on the Sky Q box. However, like any other electronic device, Sky Glass TVs are not immune to problems. Nov 23, 2023 · My sky has decided not to work. The issue seems to be the input and some confusion and inability to switch between audio type if sky q is switched on. It used to work and I have not changed any connection. I have a Denon 2300w that was being used with a sky hd box without issue, as well as an Xbox series x. No picture breakup whatsoever during these periods or any indication that the sound has been lost on our SoundBar display? Dec 15, 2023 · On the plus side, the problem seems to occur much less often than it used to, so hopefully, it means that Sky have actually been working on it & have managed to improve things a bit (or maybe we've just been a bit lucky lately). Information and troubleshooting for Sky Q sound problems. Sep 17, 2023 · I've lost sound completely when watching channels through my Sky Q mini box. Jan 29, 2025 · My sky q box is working as expected but has no sound, also tried the apps within sky and there is no sound on those either however, my tv sound is working. ‘Frozen’ sound that is stuttering. f. Before you start: If you've only got a picture problem on one channel, there's probably a problem with the broadcaster rather than your Sky box. I can turn the sound right up from my normal 15 / 16 up to 40 plus and it is still awful. 4 days ago · This has nothing do with Sky Go where you originally posted, Sky Go is PC and Mobile app that does not have other apps within it. We have had to turn the volume up a lot and and mostly this does not make a difference; talking and music drowns out the talking; people talking outside sound like they are in a box; voices can have an echo and music can sound tinny and May 6, 2021 · Does anyone else on here suffer from the random sound drop-out problem that seems to affect a lot of the V3 HDR capable Sky Q boxes? Information and troubleshooting for Sky Q sound problems. Sony KE-48A9 OLED, Bose Compact Soundbar, Sony RX100 VI Mar 24, 2025 · I use Sky Q and a couple of Sky Q Mini Boxes. I have SkyQ, AppleTV and Oppo 203 all plugged into my AVR with a single HDMI cable to the TV. If that fixes your issue, there’s likely a problem with the device you disconnected, and you’ll need to contact your manufacturer for more help. Sound on TV is working okay. Aug 26, 2023 · I have no sound on my Sky q, not the tv as I have sound on normal tv. Having problems with your Sky+ box or Sky Q box? First try to reset it with these simple steps. I've re-booted the Sky Q box and still the same. Nov 2, 2021 · I have Sky Q 2tb linked via TV (ARC) to Sonos ARC. Completely black screen. Over the last few weeks in the evening from 6pm onwards the picture and sound has stopped for about 3-5 Is your Sky Q box acting up? Don’t fret! This guide will walk you through various methods to reset your Sky Q box, helping you resolve common issues and get back to enjoying your favourite programmes. I am not getting surround sound from any channel. 1 via HDMI you can try ARC or the TV Optical Out to the AVR or for simplicity connect an Optical cable from the SKY Q box direct to the AVR - you will then need to ensure you select the appropriate digital audio Input on the AVR. Which cable? Feb 16, 2025 · In the last few days or so the sound quality on my sky q box has become very poor - it has lost its quality and is very tinny. This has been going on for some time, but recently it's happening every couple of hours. Is this live TV or apps? If you're using a soundbar or other home cinema system, make sure it's switched on. It's a Sky issue ! Hi @KieronHARRIMAN Try a Reset Settings in the Q box hidden menu. If anybody has encountered this issue, it would be helpful to know any solution. TV and Sound bar are a month old. If your volume is working, check another recording. 1 sound bar and am experiencing lip sync issues through Sky Q when Dolby Digital or DD+ are selected (delay is also present when streaming from Apple TV on an Xbox My wife and I have lived with a sound glitch problem with a brand new (October 2017) and rather expensive Sky Q package for a year now. 1 on content such as Sky Cinema and Sport. Switch sky Q to standby mode and all is ok. It only works on normal. In this article, we will discuss the 10 most common Sky Glass TV problems that users may encounter and how to troubleshoot them. If this works, there might be a problem with your Sky remote. reset the tv and the box also, changed the hdmi cable. 55. All was fine until I installed SkyQ. Dec 11, 2024 · Good evening, Our sky box is regularly losing audio. Feb 16, 2025 · In the last few days or so the sound quality on my sky q box has become very poor - it has lost its quality and is very tinny. have had Sky Help© 2025 Sky UKSky Help Information and troubleshooting for Sky Q sound problems. There is sound om my mini box upstairs so I brought it down & connected to my tv - no sound! Any ideas? Thank you Feb 15, 2025 · In the last few days or so the sound quality on my sky q box has become very poor - it has lost its quality and is very tinny. If you've only got a sound problem on one channel, there's probably an issue with the broadcast. Don't worry if some channels, adverts, or programmes are louder or quieter than Jul 30, 2023 · Is your Sky Q Remote Not Working? We’ve got you covered. 1 surround only on playback In this Bush Support video, we will show you how to resolve loss of sound on a Sky Box. I had problems immediately on install - lost speakers, IOS App not finding the Sonos next. However, there is negligible sound coming from the tv speaker, in fact when switching to soundbar only, there is no difference. Sound out of sync with picture - If the sound is out of sync with your picture, our help steps will get things synced up. Mar 24, 2025 · Set HDMI output to Dolby Digital Plus on the Sky Q box connected to the Arc and get full 5. Check that all the lights on the Sky box have completely disappeared. It's on my mini box. I have checked software update and have tried turning it on and off. Otherwise setting the input volume level on your AV amp as JH4 mentions is your best option. All settings look correct. The sound bar works fine on the normal setting (albeit not DD+). Check that your TV is also passing the signal through correctly. Box refuses to come out of standby or go into standby (both via remote and buttons on the box). Brand new Tv, Sound Playing BBC or ITV on Sky Q worked with audio, as did using Netflix or Prime via the TV’s own apps. ) with YouTube it's when the video is switching to an advert or advert going back to the video sound will stop coming through, I either have to go back to the YouTube Home Screen and select the video again or go to the Q homescreen and load YouTube again it also If you've only got a sound problem on one channel, there's probably an issue with the broadcast rather than your Sky box. See full list on epinionated. However this didn’t happen today. 0 stereo broadcasts but only on 5. The onscreen programme guide doesn't show DS for any channel. I have Ultra High Speed certified HDMI cables (and verified the UHS with the Q Feb 15, 2025 · In the last few days or so the sound quality on my sky q box has become very poor - it has lost its quality and is very tinny. You would also need to explain what you're watching YouTube on. Any ideas? just wondering if I'm alone or this is a bigger problem Jan 13, 2005 · Thanks for pointing me to the correct forum. Nov 14, 2024 · I got sky Q last week after previously having sky+ What I've noticed three times now is when I fast forward a recording to skip the adverts when I press play the sound us gone totally. Wait for the on screen instructions to disappear and the front led to turn Jan 20, 2011 · SKY Q Audio and Video Dropouts Is anyone else experiencing video dropouts (blank screen 3 seconds) as well as the well known audio drops with sky q? I am regularly seeing issues with this in live and recorded content since a sky software update in December which crashed the box. Perhaps I should have added that I have the Sky Q box connected via optical to an AV Receiver which works fine and the TV connected to the same AV Receiver via optical which works for Netflix, Amazon etc. Yesterday we upgraded to a sky q box V2, 2tb which is wired to the avr via a sky q supplied hdmi lead to the Dec 16, 2020 · Distracted by speech being out of sync with the video? Don't worry, our guide on how to fix lip-sync issues is here to help. Our troubleshooting guide will reveal what you need to know about fixing a Sky Q remote that isn’t working. ) with YouTube it's when the video is switching to an advert or advert going back to the video sound will stop coming through, I either have to go back to the YouTube Home Screen and select the video again or go to the Q homescreen and load YouTube again it also Dec 27, 2023 · The sound on my Sky Q box keeps stuttering/jittering. Then optical from tv to soundbar plus HDMI between tv and soundbar for remote control. A few things before you start: i've suddenly got no sound from sky q. It works fine on normal. Further reading of different setups, such as Sonos, reveals this is a Find out how to purchase, use, set up and fix a problem with your Sky Soundbox. kzybf lasrc zaaxpw gkpcsjse xejluuz yoa rxe pajo hqtkmep beh aldejnld vamglc pcil fffbp mfhhc